Door Receiving Checklist for Distributors and Project Sites

Receiving is the first point at which a warehouse or project team can compare what arrived with the order it approved. A useful receiving check is not a generic judgement about product quality. It creates a record of package identification, visible condition, quantity and missing information while the relevant delivery documents are still available.

This guide does not define a standard packing method, inspection percentage, storage method or acceptance test for any AUTINBERG configuration. Use the confirmed order documents and current supplier instructions for the selected product.

Prepare the document set before unloading

Keep the current purchase order, item schedule, approved drawing reference, finish reference and packing or delivery list together. The receiving team should be able to identify which version of the project documents controls the delivery. If an order changed after an earlier drawing was issued, make that revision clear before checking the goods.

Record the receiving date, location and delivery reference. Where the delivery includes several door sets, use the project item code rather than an informal room name. This is especially important for doors that look similar but have different handing, operation, panel configuration or finish direction.

Check package identification and visible condition

Before opening anything, compare the package labels or other available identification with the delivery list. Note visible damage, wet packaging, missing labels or a quantity discrepancy with photographs and the related item code. A photo without the item reference is much less useful when the project later needs to clarify what was affected.

Do not assume that a catalogue image can resolve a delivery question. AUTINBERG's MX04, MX09 and MX25 are catalogue room-door appearance references, while MX28 is a glass sliding-door reference. A catalogue page does not establish the exact contents of a shipment or the hardware scope for a specific order.

Compare quantities and separately packed items

Reconcile the delivered count against the order or packing list, then identify any accessories that are listed or packed separately. The proposed order scope should make clear which components are included for the selected configuration. Depending on the documented proposal, that may include leaf or panel, frame, glass, hardware, tracks, guides, locks, handles, seals or other accessories.

If an item cannot be identified at receiving, mark it as a question instead of assigning it to an opening based on appearance. A controlled hold record is safer than installing a similar-looking set in the wrong location.

Escalate a discrepancy with usable evidence

For a visible issue, record the item code, quantity affected, package or component view, date and the document used for comparison. Separate what you observed from what you assume. For example: “two packages labelled D-14 have visible corner damage” is an observation; “the door leaf is damaged” may need a later inspection after the correct handling and order scope are reviewed.

Ask for the current configuration documentation when a discrepancy concerns handing, finish, glass, included hardware or dimensions. This avoids treating a general product description as the deciding reference.

FAQ

What should a receiving team have before checking door sets?

Use the current order or purchase reference, item schedule, delivery or packing list, drawing revision and any approved finish reference relevant to the delivery.

Should a team assign an unlabelled door to an opening by appearance?

No. Keep the item in a controlled question list until it can be matched with the relevant order documentation or supplier confirmation.

Does visible packaging damage prove the door is damaged?

No. Record the visible condition and item reference promptly, then follow the documented process for the order before drawing a conclusion about the enclosed product.

Conclusion

A disciplined receiving check protects the project record as much as it protects the goods. Match the delivery to current documents, keep each issue attached to an item code and record visible observations without turning them into unsupported conclusions. The next clarification will then start from evidence instead of memory.

Need to clarify a delivered door-set reference? Review interior room doors or glass sliding doors, then share the relevant item details through the enquiry form or the website WhatsApp link.